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What is GoldCore’s Privacy Policy?

1. Introduction

GoldCore Limited ("GoldCore," "we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.goldcore.co.uk or interact with us.

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: GoldCore Limited, Level 1, The Chase, Carmanhall Road, Sandyford, Dublin, D18 Y3X2, Ireland. Email: info@goldcore.com

 

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: name, title, date of birth.
  • Contact Data: billing address, delivery address, email address, telephone numbers.
  • Financial Data: bank account and payment card details.
  • Transaction Data: details of products and services you have purchased.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, platform, and other technology on the devices you use.
  • Profile Data: username, preferences, feedback.
  • Usage Data: information about how you use our websites, products, and services.
  • Marketing and Communications Data: your preferences in receiving marketing from us.

3. How We Collect Your Data

  • Direct interactions: you provide data by filling in forms, contacting us by post, phone, email, or otherwise.
  • Automated technologies: we collect Technical Data through cookies and similar technologies.
  • Third parties: we may receive data from analytics providers, advertising networks, or search information providers.

4. Legal Bases for Processing

We will only use your personal data when legally permitted. Common legal bases include:

  • Contractual necessity: processing to fulfill a contract with you.
  • Legal obligations: complying with legal or regulatory obligations.
  • Legitimate interests: running our business efficiently and effectively, unless your interests override ours.
  • Consent: when you provide consent for specific purposes (e.g., marketing).

5. How We Use Your Data

  • To provide and manage your account.
  • To deliver our products and services.
  • To process payments and fulfill orders.
  • To communicate with you, including about changes to our services.
  • To administer and protect our business and websites.
  • To send marketing communications, where you have consented.
  • To comply with legal obligations.

6. Marketing Communications

We may send you marketing communications if you have requested information from us, purchased products, or if you have consented to receive marketing.

You can opt out at any time by following the opt-out links on marketing emails or by contacting us at info@goldcore.com.

7. Sharing Your Data

We may share your personal data:

  • With service providers and partners who support our business operations.
  • With professional advisers including lawyers, bankers, auditors, and insurers.
  • Where required by law, regulatory authorities, or pursuant to legal proceedings.
  • In connection with a business transfer, merger, or sale.

All third parties are required to respect the security of your data and to treat it in accordance with the law.

8. International Transfers

Your data may be transferred outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded by:

  • Transferring to countries that have been deemed to provide an adequate level of protection.
  • Using specific contracts approved by the UK authorities which give personal data the same protection it has in the UK.

9. Data Security

We have appropriate security measures to prevent personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

11. Your Legal Rights

Under data protection law, you have rights including:

  • The right to access your personal data.
  • The right to correct your personal data.
  • The right to request erasure of your data.
  • The right to object to processing.
  • The right to request restriction of processing.
  • The right to request the transfer of your personal data.
  • The right to withdraw consent at any time.

If you wish to exercise any of these rights, please contact info@goldcore.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

12. Cookies

Our websites use cookies and similar technologies to distinguish you from other users, improve your browsing experience, and analyse site traffic. You can manage cookies through your browser settings.

For more information, please refer to our Cookie Policy.

13. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this policy from time to time. Updated versions will be posted on this page, and where appropriate, notified to you by email.

Questions or Concerns?

Please contact us at:

GoldCore Limited
Level 1, The Chase, Carmanhall Road, Sandyford, Dublin, D18 Y3X2, Ireland
Email: info@goldcore.com